24-hour Contact Centre
Our state of ar24-hour Contact Centrere is designed to provide ‘one stop solution’ for all your banking needs - any day, any time! Just dial 09666777111 or 8957272 or 8332272 ; and enjoy the following banking services without even coming to the Bank.
- Activation of your Debit Card and Credit Card
- Enrolment to our state of the art Remote Banking Channel
- Balance & transaction details of your account
- Cheque book & Card Cheque requests
- Standard Chartered Bank Credit Card bill payment
- Utility bill payments
- Transfer funds between your Standard Chartered Bank accounts (same currency)
- Stop payment of cheque(s)
- Pay Orders & Demand Drafts
- Blocking of Debit / Credit Cards & replacement requests
- Requests for duplicate statements & certificates
- Pay Orders & Demand Drafts requests
- Amendment of address & contact number
- SafetyNet de-enrolment / re-enrolment for Credit Card accounts
- InstaBuys transfers & Reward points redemption for Credit Card accounts
- e-Statements / Internet Banking / SMS Banking enrolment
- Financial consultation and application for credit card/loans
Getting started!
You would need a Telephone Identification Number (TIN) to avail most of the services mentioned here through the 24-hour Contact Centre. Here’s how you can get your TIN:
- If you have a relationship with us, your TIN can be generated online. Please call the 24-hour Contact Centre; and you will be able to generate your TIN after the necessary security checks in just 5 minutes!