Complaint Management Cell
Mailing Address :
Complaint Management Unit
Service Quality
Level 2, SCB House
67 Gulshan Avenue
Gulshan
Dhaka 1212
Email Address : customer.enquiries@sc.com
Fax : 880 2 989 0013
Contact Persons:
| Name | Designation | Contact Number |
|---|---|---|
| Md. Mahiul Islam | General Manager, Marketing & Service Quality | 8833003 ext 2107 |
| Samira Ahmed | Senior Manager, Service Quality | 8833003 ext 2285 |
| Tahmena Akhter | Manager, Service Quality | 8833003 ext 2291 |
| Sabit Farizma Iftekhar | Officer, Service Quality | 8833003 ext 2276 |
Click here, for further guidance on how to lodge a complaint.
Mailing Address :
Client Services Group (CSG)
Level 6, SCB House
67 Gulshan Avenue
Gulshan
Dhaka 1212
Email Address : Straight2bank.Bd@sc.com
CSG Hotline : (+88) 02 8852424
Contact Persons:
| Name | Designation | Contact Number |
|---|---|---|
| Rahat Khan | Senior Manager, Client Services Group | 8833003 ext 6300 |
| Arif Ul Haque | Manager, Client Services Group | 8833003 ext 6301 |
| M. Kawsar -uz- Zaman | Manager, Client Services Group | 8833003 ext 6302 |