Standard Chartered Bank Botswana first opened in Botswana in Francistown in 1897 but closed again soon after that. The office in Francistown was reopened and raised to a full branch in 1956. Branches were then opened in Lobatse, Mahalapye and Gaborone in 1958, 1963 and 1964 respectively.

Standard Chartered Bank Botswana Limited became a locally incorporated Public Company in 1975 and currently has 25% of its shares listed on the Botswana Stock Exchange.

Today, Standard Chartered Bank Botswana operates out of a network of 17 branches and agencies (11 branches, 6 agencies including the Francistown Excel Centre), which, added to a Loan Centre, Customer Call Centre and Head Office makes a total of 20 branches and corporate offices. With its branch network and large force of Direct Sales Representatives, Standard Chartered is able to service both retail and wholesale customers countrywide through its Consumer Banking and Wholesale Banking divisions.

Review of operations
• Consumer Banking division is one of the top retail banking divisions in Botswana. With a wide range of product offerings, it is a market leader in the provision of banking services, in particular Consumer Lending. The Consumer Banking book Botswana is comprised of 5 business units: Shared Distribution, Wealth Management, Small and Medium Enterprise, Sales and CCPL (Credit Cards, Unsecured Lending), and Secured Lending (Auto Loans and Mortgage Loans). These are supported by Marketing Services and Service Quality, as well as Credit Risk Management and Operational Risk.

• Wholesale Banking products include corporate cash management, trade services and credit facilities, foreign exchange, currency options, government bonds, structured deposits as well as other liquidity management products. Wholesale Banking has established itself as a corporate service provider of choice, offering a wide range of advisory, hedging and transactional services to corporate entities, utilizing the Group’s global network of expertise in structured transactions, fixed income, the currency markets and comprehensive, up to date research.

Points of interest
• Consumer Banking office has the largest asset portfolio in Africa and the 5th largest Personal Loan Book across the Group
• Standard Chartered Botswana is mainly consumer driven; its Consumer Banking business was the most profitable within the Africa region in 2006, accounting for more than 60% of Africa's Trading Profit.
• Standard Chartered Bank Botswana is the oldest bank in the country
• First bank in the country to introduce:
    • A 24 hour Customer Call Centre
    • A Cash Centre
    • A Dedicated Loan Centre
    • Direct Sales Agents
    • Rand Cash ATMs
    • Photo ATM Cards
    • 'Free Banking' (basic charges are covered by a monthly service fee)

Principal Office Address
5th Floor, Standard House
PO Box 496
Queens Road, The Mall
Gaborone

Tel: +267 3601500
Fax: +267 3918299