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Home > Personal Banking > Channels > Call Centre


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Call Centre

This Centre is a streamlined customer interface and offers a range of banking services through its Call Centre agents. Customers will now get improved service delivery at a reduced cost and in an exciting manner. Please call 021 785008 for information.

Account related services offered at Call Centre

Account related services

  • Balance inquiry
  • Transaction Inquiry
  • Duplicate statement
  • Cheque book request
  • ATM/Debit Card hotlisting
  • Loan outstanding

Products Information
  • Deposit Accounts
  • Personal Loans
  • Savings / Current Accounts
  • Debit Card
Rates / Tariff Inquiry
  • Exchange rates
  • Lending rates
  • Deposit rates
  • Tariff
Other Services
  • Complaint handling
  • Account opening procedure
  • Account closing procedure
  • Bank Information
  • Change request
 
 
 
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