Call Centre
This Centre is a streamlined customer interface and offers a range of banking services through its Call Centre agents. Customers will now get improved service delivery at a reduced cost and in an exciting manner. Please call 021 740100-29 for information.
Account related services offered at Call Centre:
Account related services
- Balance inquiry
- Transaction Inquiry
- Duplicate statement
- Cheque book request
- ATM/Debit Card hot listing
- Loan outstanding
Products Information
- Deposit Accounts
- Personal Loans
- Savings / Current Accounts
- Debit Cards
- SME Banking
- Personal Loans
Rates / Tariff Inquiry
- Exchange rates
- Lending rates
- Deposit rates
- Tariff
Other Services
- Complaint handling
- Account opening procedure
- Account closing procedure
- Bank Information
- Change request
- Telesales