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The Bank gives guarantee against application process of KTA which has been received completely and met all requirements to be approved by the Bank, within 3 business days if the applicant is employee or 5 business days, if applicant is business man or professional person, starting from the Bank received such application. Any delay to such guarantee will entitle the applicant to receive cash compensation in the amount of Rp.150.000,-. The guarantee is only applicable when the applicant meets the following criteria:
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| 1. |
Having daily active handphone number to receive any notification of application status. The Bank will send particular short massage service (SMS) containing confirmation of your application status through phone number 0878 8100 0488 (for CDMA number) or in the name of ”StandChart” or ”StanChart” (for GSM number). Please disregard SMS using other phone number except for the mentioned phone number or names.
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| 2. |
Fulfilling application in complete and in correct way and being accompanied by clear copies of identity card, other credit card issued by bank and cover of account bank statement.
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| 3. |
The guarantee covers the date when the complete and approved documents was received by the Bank as evidenced by SMS notification until KTA loan being disbursed and transferred to your account as evidenced by the same.
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| 4. |
The Bank uses its date system as reference of application process duration.
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| 5. |
The Guarantee will not be applicable for rejected application, incomplete, or it did not meet the Bank’s credit requirements, impediment for verification and or other events beyond the Bank’s control.
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| 6. |
If the approval process exceeds the guarantee period, you are entitle to receive cash compensation in the amount of Rp.150.000,- which will be transferred to your account not more than 1 month as of the disbursement date.
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| 7. |
The Bank has fully the right to approve or reject your application.
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This guarantee is valid only for application submitted by employee domiciling at Jabodetabek and received starting from 18 May 2011 and for businessman and professional person domiciling outside Jabodetabek, the guarantee will start from 22 August 2011.
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