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Banking at your fingertips anytime, anywhere
Standard Chartered Customer Contact Centre puts banking at your fingertips anytime from anywhere.

Complaint
Standard Chartered Bank Customers can easily report their complaints to our 24 hours Customer Contact Centre on (021) 57 9999 88 or 68000 from mobile

Telephone Identification Number (TIN)
To access various services through our Customer Contact Centre, you must obtain a Telephone Identification Number (TIN). If you don’t have a Telephone Identification Number (TIN), you can visit one of the bank’s branches or contact our Customer Contact Centre: 021 57 9999 88

Banking Services
Through banking features at our Customer Contact Centre, you can easily access various banking services, currency exchange, interest enquiries and other Standard Chartered Bank products:

• Balance information
• The last 10 transactions in your account
• Balance and interest on term deposit information
• Account report information
• Exchange rate information
• Information about products, features, terms and conditions
• Investment balance information
• Transfer
• Data update through Customer Contact Centre
• Lost or stolen ATM card blocking

Credit Card and Loan
You can access various information about Standard Chartered Bank Credit Cards and Loans at our Customer Contact Centre:

• Credit Card and Loan account information
• Credit Card payment information
• Reward Points information
• Credit Card program information
• Request for Credit Card bill report
• Request for Credit Card limit upgrade
• Request for Supplementary Credit Card
• Credit Card payment
• Data update through Customer Contact Centre
• Credit Card and Loan application status
• Lost or stolen Credit Card blocking

Small and Medium Enterprise
Through Small and Medium Enterprise features in our Customer Contact Centre, you can easily access various information about Small and Medium Enterprise Facilities from Standard Chartered Bank:

• Account balance information
• The last 10 account transactions
• Information about term deposit interest
• Exchange rate information
• Information about products, features, terms and conditions
• Data update through Customer Contact Centre
• Small and Medium Enterprise Loan application status

Small and Medium Enterprise Customer Contact Centre operates only during office hours.

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Customer Contact Centre