Complaints
	At Standard Chartered Bank we are committed to make Banking a pleasant experience. We welcome your feedback. Please feel free to reach us through any of the following channels:
	Call Us Email Us Write to Us Complaint form SMS Call our Phonebanking Centre. Click here for a city wise list. Email us at customer.care@in.standardchartered.com Write to us at Standard Chartered Bank, Customer Care Unit, 19, Rajaji Salai, Chennai 600 001 Click here to register your complaint online 24 hour Service Assurance. SMS 'service' to 9980033333 Terms & Conditions apply.
	If you are not satisfied with the response that you have received, you can write in to: Priya Krishnaprakash Head – Customer Care Standard Chartered Bank, Customer Care Unit, 19, Rajaji Salai, Chennai 600 001. Email Address: head.service@in.standardchartered.com You will receive a response within 5 working days. In case you are still not satisfied with the resolution provided, you may contact the office of our Central Nodal Officer and Head – Customer Care at Ph : +91 9789027890 (8AM to 8PM), 7 days a week
	If you are still not satisfied with the response or if you have not received a response from the bank within a month, you can file your complaint before the Banking Ombudsman. For more details on Banking Ombudsman Scheme request you to visit www.bankingombudsman.rbi.org.in