If you hold any (or a combination)
of the following products from Standard Chartered, you can register
for the service for free.
Savings account / Current account / Deposit account / Loan account
/ Credit Card.
The service is offered for individuals, companies, HUFs, partnership
concerns, sole proprietorships.
It's easy to apply for, easy
to use. And best of all, it's FREE !!
- It's your own bank
You have instant access to
real time information on your banking, credit card and loan
accounts. This apart, you can access information on a full range
of our products and services at the click of a mouse. Rest assured
it is personalized to meet your requirements.
- It's safe & easy
Using your unique login ID
and confidential Password, you can now bank with confidence,
knowing that your transactions remain safe. With our simple
and easy to use navigational toolbars, you will realize how
easy it is to browse the site.
- It's fast
It takes only a few seconds
or even less to get updated account information or to complete
a banking transaction - leaving you more time to do other things.
- It's convenient
You can perform secure online
banking right from the comfort of your home or office through
the internet.
- It's open 24 hours
With Net banking, you can access
your accounts day and night - no need to wait for your monthly
account statements or limit your banking to branch timings.
You can even access it on bank holidays in effect 365 days a
year.
- It's worldwide access
As long as you can access the
Internet, you can access your Standard Chartered Bank accounts,
anywhere in the world - Anytime !!
- No special software is required
You don't need to purchase
any special software. As long as you have a PC with the minimum
configuration for Internet browsing / surfing, you are ready
to start.
- Wide range of services are offered
Our wide range of online
banking services will help you better manage your finances.
Moreover, we will progressively add more services for your
convenience, so remember to let us know what else you would
like.
To apply for Net banking, simply
fill the registration form and send it to us. Your unique Secure
InterNet banking ID & Password will be sent at your mailing
address (recorded with the Bank) in a minimum of 3 working days
from the date we receive the form.
The registration form is available
at all our branches.
Alternately, you can call at our
Phone Banking
numbers /Credit Card Help-line
and a form will be sent to you. You can also download the
form
here and send it to:
Standard Chartered Bank
PO Box # 8888
Chennai
India
On receiving your login ID
& Password, log on to www.standardchartered.co.in and use
the services of Net banking.
What do you mean that
the transactions are "on-line"?
All funds transfer and credit
card transactions, which affect your transaction account, are
done automatically by the system. All balances displayed are
as of that instant and would cover transactions done over any
of our channels.
Credit Card payments done online
will reflect on your credit card account on the next working
day.
What are cookies and
are they used in this service?
A cookie is information that
a website puts on your hard disk so that it can remember something
about you at a later time. This mechanism allows the server
to store its own information about a user on the user's own
computer. We use cookies for this service.
Never reveal your Password
to anyone, including the staff of Standard Chartered Bank
>
Do not use easy to guess numbers
as your Password, such as 111111, 123456, your date of birth
etc.
>
Change your Password regularly
(once in 15 days). Just click "Change Password" and
follow the simple instructions.
>
When you enter your ID and
Password during login, please ensure that others cannot see
your screen and also you are not being observed from behind.
>
If you suspect that your password
has been stolen or exposed to others, please call our help-line
to terminate access immediately. To reapply for the services,
simply call
Phone Banking
or visit any of our Standard Chartered Bank branches.
2.
Always log out from Net banking
when you finish using the service or when you will be away from
your PC. For security reasons, your login session of Net banking
will be terminated if your browser is left idle for a while.
3.
Always remember to close the
browser application after logout, the browser will automatically
close in 15 seconds after logout.
4.
o Avoid accessing Net banking
through PCs installed in public/open areas, e.g. cyber-cafes
or libraries.
5.
Clear browser cache:
For Netscape, select Edit
> Preference > Advanced. Choose "Cache" from
the menu and then click "Clear Memory Cache" and "Clear
Disk Cache" buttons.
For Microsoft Internet
Explorer 4, select View > Internet Options. Choose the "General"
tab and click "Delete Files" on the "Temporary
Internet Files" section.
For Microsoft Internet
Explorer 5, select Tools> Internet Options. Choose the
"General" tab and click "Delete Files"
on the "Temporary Internet Files" section.
Is it safe to use the
service on public / shared PCs?
We strongly recommend that
you do not conduct your Net banking transactions on any such
PCs. And if you do, please clear the browser cache after each
session so that your account information is removed from such
PCs.
Can I use the Mailbox
to send e-mails to my friend?
No. The mailbox is only for
communication between you and Standard Chartered Bank. For security
reasons, we do not accept any financial transaction instructions
through the e-mail.
What should I do if
I see the message that "This program has performed an illegal
operation..." ?
This is commonly known as GPF
(General Protection Fault). This is an error that happens at
your PC. Usually you have to restart your browser and sometimes
you may need to restart your PC. If the problem persists, please
consult your PC vendor.
What should I do if
I see the message that "NOTEPAD.EXE, when you download
a file from the network you should be aware of the security
considerations..."?
You should uncheck the box
"Always ask before opening this type of file" and
re-try
What should I do if
I do not get a response after clicking on a hyperlink or icon?
Sometimes the Internet becomes
unavoidably slow to respond. If there is a delay in response
from when you have clicked something, please wait. Avoid clicking
repeatedly on a particular link. DO NOT CLICK "REFRESH"
OR "RELOAD" BUTTON AS THIS WILL TERMINATE YOUR ONLINE
SESSION AND YOU WILL HAVE TO WAIT FOR 15-20 MINUTES BEFORE YOU
CAN LOG IN AGAIN.
If the system does
not respond after I confirm the transaction, how can I know
whether the transaction has been processed?
You can log in to Net banking
again and verify the corresponding account balances and transaction
history or you can call our Phone Banking help-line for assistance.
