If you hold any (or a combination)
of the following products from Standard Chartered, you can register
for the service for free.
Savings account / Current account / Deposit account / Loan account
/ Credit Card.
The service is offered for individuals, companies, HUFs, partnership
concerns, sole proprietorships.
It's easy to apply for, easy
to use. And best of all, it's FREE !!
- It's your own bank
You have instant access to
real time information on your banking, credit card and loan
accounts. This apart, you can access information on a full range
of our products and services at the click of a mouse. Rest assured
it is personalized to meet your requirements.
- It's safe & easy
Using your unique login ID
and confidential Password, you can now bank with confidence,
knowing that your transactions remain safe. With our simple
and easy to use navigational toolbars, you will realize how
easy it is to browse the site.
- It's fast
It takes only a few seconds
or even less to get updated account information or to complete
a banking transaction - leaving you more time to do other things.
- It's convenient
You can perform secure online
banking right from the comfort of your home or office through
the internet.
- It's open 24 hours
With Net banking, you can access
your accounts day and night - no need to wait for your monthly
account statements or limit your banking to branch timings.
You can even access it on bank holidays in effect 365 days a
year.
- It's worldwide access
As long as you can access the
Internet, you can access your Standard Chartered Bank accounts,
anywhere in the world - Anytime !!
- No special software is required
You don't need to purchase
any special software. As long as you have a PC with the minimum
configuration for Internet browsing / surfing, you are ready
to start.
- Wide range of services are offered
Our wide range of online
banking services will help you better manage your finances.
Moreover, we will progressively add more services for your
convenience, so remember to let us know what else you would
like.
To apply for Net banking, simply
fill the registration form and send it to us. Your unique Secure
InterNet banking ID & Password will be sent at your mailing
address (recorded with the Bank) in a minimum of 3 working days
from the date we receive the form.
The registration form is available
at all our branches.
Alternately, you can call at our
Phone Banking
numbers /Credit Card Help-line
and a form will be sent to you. You can also download the
form
here and send it to:
Standard Chartered Bank
PO Box # 8888
Chennai
India
On receiving your login ID
& Password, log on to www.standardchartered.co.in and use
the services of Net banking.
What do you mean that
the transactions are "on-line"?
All funds transfer and credit
card transactions, which affect your transaction account, are
done automatically by the system. All balances displayed are
as of that instant and would cover transactions done over any
of our channels.
Credit Card payments done online
will reflect on your credit card account on the next working
day.
We have adopted comprehensive
security measures to safeguard your use of Net banking.
- Customer Authentication with Login ID and Password
You must enter the unique Login ID and Password to access
Net banking.
All information transmitted through the Internet, including your Login ID, Password, your account information and your transaction details, from the moment you log in to the time you log out, are protected by strong end-to-end 128 bit SSL encryption; i.e. from your PC browser to the Bank's system.
- Automatic Logout
To prevent unauthorized access at your PC while it is unattended,
we have implemented a time-out feature. Your login session of
Net banking will be terminated if the browser is left idle for
a while.
- Last Login Date and Time
indicated
Your last login date and time are provided in your first screen
for your verification. The system does not allow simultaneous
or multiple log in.
The Bank always considers security to be of utmost importance.
We have adopted very high standards and tight control in managing
our computer systems and networks.
- Data Privacy
We shall endeavour to meet internationally recognized standards
of personal data privacy protection. Click here
to read the Data Privacy Policy
Encryption is a method of scrambling
information for transmission so as to prevent unauthorized parties
from reading the information. Encryption transforms data into
an unreadable form, and decryption reverses that process. Both
encryption and decryption require the use of a special code,
usually referred to as a key. The encryption of data provides
a strong degree of protection against tampering while data is
moving through the Internet. At Net banking, all information
transmitted between your browser and our Bank's systems are
scrambled using strong encryption to protect the privacy and
confidentiality of your account information.
What are cookies and
are they used in this service?
A cookie is information that
a website puts on your hard disk so that it can remember something
about you at a later time. This mechanism allows the server
to store its own information about a user on the user's own
computer. We use cookies for this service.
Never reveal your Password
to anyone, including the staff of Standard Chartered Bank
>
Do not use easy to guess numbers
as your Password, such as 111111, 123456, your date of birth
etc.
>
Change your Password regularly
(once in 15 days). Just click "Change Password" and
follow the simple instructions.
>
When you enter your ID and
Password during login, please ensure that others cannot see
your screen and also you are not being observed from behind.
>
If you suspect that your password
has been stolen or exposed to others, please call our help-line
to terminate access immediately. To reapply for the services,
simply call
Phone Banking
or visit any of our Standard Chartered Bank branches.
2.
Always log out from Net banking
when you finish using the service or when you will be away from
your PC. For security reasons, your login session of Net banking
will be terminated if your browser is left idle for a while.
3.
Always remember to close the
browser application after logout, the browser will automatically
close in 15 seconds after logout.
4.
o Avoid accessing Net banking
through PCs installed in public/open areas, e.g. cyber-cafes
or libraries.
5.
Clear browser cache:
For Netscape, select Edit
> Preference > Advanced. Choose "Cache" from
the menu and then click "Clear Memory Cache" and "Clear
Disk Cache" buttons.
For Microsoft Internet
Explorer 4, select View > Internet Options. Choose the "General"
tab and click "Delete Files" on the "Temporary
Internet Files" section.
For Microsoft Internet
Explorer 5, select Tools> Internet Options. Choose the
"General" tab and click "Delete Files"
on the "Temporary Internet Files" section.
Is it safe to use the
service on public / shared PCs?
We strongly recommend that
you do not conduct your Net banking transactions on any such
PCs. And if you do, please clear the browser cache after each
session so that your account information is removed from such
PCs.
Can I use the Mailbox
to send e-mails to my friend?
No. The mailbox is only for
communication between you and Standard Chartered Bank. For security
reasons, we do not accept any financial transaction instructions
through the e-mail.
What should I do if
I see the message that "This program has performed an illegal
operation..." ?
This is commonly known as GPF
(General Protection Fault). This is an error that happens at
your PC. Usually you have to restart your browser and sometimes
you may need to restart your PC. If the problem persists, please
consult your PC vendor.
What should I do if
I see the message that "NOTEPAD.EXE, when you download
a file from the network you should be aware of the security
considerations..."?
You should uncheck the box
"Always ask before opening this type of file" and
re-try
What should I do if
I do not get a response after clicking on a hyperlink or icon?
Sometimes the Internet becomes
unavoidably slow to respond. If there is a delay in response
from when you have clicked something, please wait. Avoid clicking
repeatedly on a particular link. DO NOT CLICK "REFRESH"
OR "RELOAD" BUTTON AS THIS WILL TERMINATE YOUR ONLINE
SESSION AND YOU WILL HAVE TO WAIT FOR 15-20 MINUTES BEFORE YOU
CAN LOG IN AGAIN.
If the system does
not respond after I confirm the transaction, how can I know
whether the transaction has been processed?
You can log in to Net banking
again and verify the corresponding account balances and transaction
history or you can call our Phone Banking help-line for assistance.
The response time is mainly
affected by several factors, including the speed of your modem
connection the speed / configuration of your PC, and the volume
of network traffic over the Internet at the moment you are using
the service. Also, since Net banking uses encryption technology,
it tends to slow the responsiveness of the site.
So that you don't have to remember
your 9 or 16 Digit Login ID/Card Number every time you log in
from this PC.
This would make logging to Net banking more convenient and hassle
free for you.
How do I save and use
a Login Nick Name for my Net banking Login ID?
Step 1: Please select the "I
don't have a Login Nick Name" option on the Login Page.
Step 2: Please enter your entire
9 or 16 Digit Login ID/Card Number and enter the password.
Step 3: Please check (select)
the "I would like to record a Login Nick Name..."
option and press "Login".
On your successful login, your
nick name would be recorded against your 9 or 16 Digit Login
ID/Card Number. You could log-out and try logging in again.
Please note: Your created nick
name can be used only from the PC where you created it, if you
access Net banking from more than one PC, you would have to
record your nick names on each of those PCs. We hence recommend
that you should not save a Login Nick Name if you are accessing
Net banking from a public computer which is also accessed by
others, e.g. in a Cyber Café.
You don't have to save a Login
Nick Name; you could always enter your 9/16 Digit Login ID/Card
Number on the login screen along with the password and continue.
We recommend that you should not save a Login Nick Name if you
are accessing Net banking from a public computer which is also
accessed by others, e.g. in a Cyber Café. Net banking will log you in irrespective of whether you have
used your Login Nick Name or the 9/16Digit Login ID/Card Number.
I am trying to login
with a Nick Name that I had created and with the correct password,
but it gives me "Request Cannot Be Processed - Invalid
Sign On" error, with (Ref:30) as the reference for the
error.
For enhanced security we cancel
the nick name after a period of a year, hence the nick name
you had stored has become invalid now. All you have to do is
to create a Login Nick Name again, you could use the same nick
name as earlier. To do so, please enter your entire 9 or 16
Digit Login ID/Card Number and the password and check on "I
would like to record a Login Nick Name" option and press
"Login".
You can then store your nick
name in the pop-up that would be seen on the screen.
At times the cookies on your PC might get deleted, this will
also delete all the nick name information that you have created
on your PC, as we store the information as cookies, and hence
you will get this error. You would have to create the nick name
again, as explained above.
We use an encrypted cookie
to store your Login ID/Card Number along with your selected
"Login Nick Name" on your PC.
There is no record of your
true Login ID/Card Number that is stored on your local PC, hence
making this safe as well as convenient.
As this Login Nick Name is
tagged to the PC from where you create it, we recommend that
you should not save a Login Nick Name if you are accessing Net banking from a public computer which is also accessed by others,
e.g. in a Cyber Café.
This site is
optimised for IE 4.01 or above and Netscape 4.7x or above (except
version 6.x), and is best viewed with screen resolution of 800 x 600.
