Credit Shield
As a Standard Chartered Bank Credit Cardholder, you can enjoy the benefits of Credit Shield Protection provided by Metlife Alico Insurance Company.
Credit Shield is an invaluable insurance benefit, covering your Credit Card outstanding balance for a nominal monthly charge.
In the event of Death (due to Accident & Sickness), Permanent Total Disability (due to Accident & Sickness) and subject to the Credit Shield Terms and Conditions, the outstanding balance on your Credit Card is waived, without causing any inconvenience to your loved ones.
Additionally, Personal Accident benefit & Fraud cover are also available.
Scope of Cover:
- Death Benefits
- Permanent Total Disability Benefits
- Personal Accident Benefits
- Fraud Insurance
Are you eligible?
- All existing cardholders between the age of 18 and 64 are eligible to benefit from the Credit Shield. The cover will cease when the cardholder attains 65 years of age.
- If you wish to enjoy the benefits of Credit Shield, please visit any of our branches.
Claims Procedure
Upon happening of an event giving rise to a claim under the policy, the Cardholder / Cardholder's Legal Representatives shall follow the following procedure:
- Give immediate written notice to the Company in case of Death or Total Disability.
- The Cardholder or the Cardholder's legal representative shall complete the standard claim form issued by the Company and submit the same with such evidence to substantiate the claim to the satisfaction of the Company as the Company may reasonably require.
- The Cardholder or the Cardholder's legal representative shall submit documents that may be requested by the Claims Department of the Insurance Company.
- For Fraud claims, the Cardholder must visit any of Standard Chartered branches to complete and sign the dispute form.