Call Centre
Our state-of-the-art Call Centre is available 24 hours a day, staffed by professionally trained call centre agents who can provide you with a range of banking services. All services provided through the Call Centre are free.
You do all these at the call centre
Account related services
- Balance inquiry
- Transaction Inquiry
- Account and Loan Statement requests
- Cheque book request
- Cheque book activation
- Debit/Credit card activation
- Loan related enquiries
- Salary Inquiry
- Cheque stop instruction
- Debit/Credit Card stop
Products Information
- Deposit Accounts
- Personal Loans
- Savings / Current Accounts
- Debit Card
- Rates / Tariff Inquiry
- Exchange rates
- Lending rates
- Deposit rates
- Credit cards
Other Services
- Complaint / Feedback handling
- Account opening procedure
- Account closing procedure
- Bank Information
- Change request
- Telesales Facility
- Internet Banking usage
- Mobile Banking usage
