Call Centre
This Centre is a streamlined customer interface and offers a range of banking services through its Call Centre agents. Customers will now get improved service delivery for free and in an exciting manner.
Account related services offered at Call Centre
Account related services
- Balance inquiry
- Transaction Inquiry
- Account and Loan Statement requests
- Cheque book request
- Stop cheques /stop card
- ATM/Debit Card warming and cooling
- Loan outstanding / balance
- Salary Inquiry
Products Information
- Deposit Accounts
- Personal Loans
- Savings / Current Accounts
- Debit Card
- Rates / Tariff Inquiry
- Exchange rates
- Lending rates
- Deposit rates
Other Services
- Complaint / Feedback handling
- Account opening procedure
- Account closing procedure
- Bank Information
- Change request
- Telesales Facility
Lost your card?
Once you realize that your debit card is missing it is wise to stop the card immediately. The numbers that you can call are for the Call centre which is 203293900/0722203666/0733335511 during the working hours which are 7am-7pm weekdays and Saturday 8am-1pm and there alternative number that operates for 24hrs which is 2224477. Then visit your nearest branch to apply for a new card.
Hotline Numbers: (020) 329 3900, 0722-203666 or 0733-335511
For more information, call (020) 3293900 or visit a branch near you.