Making your needs a Priority
As our Priority Banking customer, you will be pleased to know that we have relooked at how we can better support your priorities by recognizing your total relationship with us. Our three new pillars of commitment allow us to make your experience with us a more enriching one.
Priority Service – By placing an experienced team of managers and specialists at your service along with exclusive and differentiated banking channels, we are committed to delivering a premium level of service and attention wherever you are. All you need to do is ask once and we will ensure that it gets done.
Priority Benefits – You have the advantage of enjoying customized benefits that recognize your relationship with us and have been tailored to suit your unique needs. You will now be rewarded not just on your Card spend, but also on your mortgage, savings and investments too.
Priority Solutions – From everyday banking to long-term investing, we bring you a suite of world-class solutions that help you meet your financial needs, like property investment solutions that allow you to enjoy higher loan sizes, preferential pricing, simplified documentation and faster approval on your mortgage loans.
Eligibility : From everyday banking to long-term investing, we bring you a suite of world-class solutions that help you meet your financial needs, like property investment solutions that allow you to enjoy higher loan sizes, preferential pricing, simplified documentation and faster approval on your mortgage loans.
Key features
- Global Recognition – All accounts would be recognised under one PRB relationship across the world. A customer who has a PRB account in any one country will be given PRB status in another country even if the required balance is not maintained simply based on the first relationship.
- Access to international Priority Banking centres - When you qualify as a Priority Banking customer in any one country, your status will extend worldwide. This will allow you to enjoy the same privileges for your accounts in other countries. What’s more, your family will also enjoy the same recognition, whether they are living with you at home or overseas.
- Remote Account Opening – Pre arrival account opening if migrating or simply open an offshore account while living in Sri Lanka. As our Priority Banking customer, your needs are always anticipated. For example, if you’re relocating to another country, you can enjoy the convenience of our Pre-Arrival Account Opening service. Simply give us the details ahead of time and, subject to local regulations, your new accounts will be opened and ready when you arrive.
- Emergency Cash – Unexpected accidents like losing your wallet can be most inconvenient, but not if you are a Priority Banking customer. That’s because with a simple call to your home phone banking centre, we can arrange for emergency cash to be delivered to any of our Priority Banking Centres worldwide.
- ATM fee waiver – Your Standard Chartered Bank ATM card is your passport to financial convenience as you can access your accounts and make cash withdrawals free of charge at all Standard Chartered and Visa/MasterCard ATMs worldwide.
- Cross border OTT fee waiver – Whether you go online, or visit our branches, enjoy complimentary international fund transfers whenever you send money to overseas Standard Chartered bank accounts or transfer funds in different currencies between your accounts.
- Ask once and done service – Express and priority service on all customer requests and queries. All you have to do is ask us ‘just once’.
- Travelex foreign exchange discounts – Present your Priority Banking cards and you will receive special discounts on foreign exchange at Travelex outlets in over 740 locations across 20 countries.
- Total Relationship rewards – Our exclusive and unique total banking rewards scheme allows you to earn points not only on your card spends but on all your banking accounts with us including savings, deposits, loans, channel related transactions, bancassurance etc.
- Free lifetime Debit Card with enhanced limits on ATMs and point of sale terminals.
- Lifetime free Platinum Credit Card (subject to verification).
We would very much like to tell you more about our new approach and how we can offer you a distinct advantage in achieving your priorities. Speak to your Relationship Manager today on 4525252.
