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Home > Commercial Banking > Cash Management > Premium Service Banking

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Premium Service Banking

This brings together an outstanding range of payment, collection and investment services with an exceptional level of reporting and management control. It provides the following seven service enhancement modules:

  • Banking at your door step:
    The convenience and security of a daily courier pick up and delivery service at your office for routine banking transactions. The service is available on a daily basis for cheque deposits, trade finance documents, payment instructions, statement and cheque book requests.

  • Interim statement on demand:
    Access to account information is only as far away as your telephone. You can request an interim statement print from the Customer Service Unit at any time up until 4.30 p.m. We can fax a copy to your office or send it the following day by courier. Alternatively, you can request copies of interim statements to be sent to you on specific days of the week or month. This will be treated as a standing instruction such that statements are available to you first thing on the morning of the day specified by you.

  • Customer hotline:
    A dedicated Corporate Services Unit provides you with a single point of contact with the bank. The hotline service is available for all your transactional banking enquiries.

  • Inward and outward remittance service:
    Prompt advice of all foreign currency remittance into your accounts, including beneficiary information advised by the remitter.

  • Returned cheque reporting service:
    You get immediate notification, including reason, of any cheques returned unpaid on your account. The notification is sent on fax and the actual cheque is sent to you by courier.

  • Market Information:
    You can request up-to-date information on foreign exchange and money market rates to be faxed to you at any time during banking hours or every day, as soon as rates are available. As an alternative you can request a fax copy of our Daily Market Report on a regular, periodic basis as required. In addition, our weekly market commentary provides trends in the local and international money markets.
 
 


 
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