
Online Services
| 1. These terms and conditions apply only to Standard Chartered Bank (“Bank”) Platinum Cash Rewards Cardholders. |
| 2. "Cash Rewards" means cash-convertible points earned by Cardholders based on Eligible Transactions made on their Platinum Cash Rewards card (“Card”), subject to the conditions herein. Each Cash Rewards point is equivalent to PHP. |
| 3. "Eligible Transaction" means any retail, non-installment transaction successfully charged to the Card. |
| 4. “Installment Purchase” means a single transaction, payment for which is amortized in equal installments over a fixed period. Installment Purchases include, but are not limited to, EZ Pay Installments, EZ Pay Anything and balance transfers. |
| 5. “Cash Advance” means a cash withdrawal made using a credit card at a Bancnet, Visa, or Cirrus automated teller machine (ATM). |
| 6. “Merchant Category” means the classification of each merchant establishment as determined by acquiring bank based on the nature of merchant’s business, as defined by VISA/MasterCard. |
| 7. “Acquiring Bank” means the bank providing the Visa credit card terminal to the relevant establishment. Standard Chartered Bank is not an acquiring bank. |
| 8. “Promoted Category” means a Merchant Category being promoted by the Bank. Selection of Promoted Categories is subject to the sole discretion of the Bank. |
| 9. The Promoted Categories for the Card, except as the Bank may hereinafter provide, are: Department Stores, Restaurants, Fast food Restaurants, Bars/Taverns/Lounges/Discos, and Caterers. |
| 10. Cardholders shall earn 0.3% Cash Rewards for all completed Eligible Transactions, regardless of the establishment’s Merchant Category. |
| 11. In addition to the 0.3% Cash Rewards, principal Cardholders shall earn 2.7% Cash Rewards for all completed Eligible Transactions of up to P15,000.00 made at establishments classified under the Promoted Categories, per month. Transactions exceeding the P15,000.00 monthly limit shall continue to earn 0.3% Cash Rewards. |
| 12. Purchases from the following are not considered Department Store transactions (not an exclusive list): supermarkets/groceries, convenience stores, furniture shops, petrol service stations, drugstores, hardware stores, appliance stores and hotels. Purchases made at these establishments will only be eligible for the 0.3% Cash Rewards. |
| 13. Charges made in restaurants, bars, or caterers located inside hotel premises shall only be eligible for the full 3% Cash Rewards if the transactions are settled independently from hotel room charges. Any charges included in a hotel room bill will only be eligible for 0.3% Cash Rewards. |
| 14. Cash Rewards shall be computed on a per transaction basis and shall be rounded off to the nearest peso, excluding decimal values. |
| 15. The Bank shall be bound by the Merchant Category designation made by the acquiring bank as prescribed by VISA/MasterCard. |
| 16. Cash Advances and Installment Purchases, regardless of Merchant Category, are not eligible to earn Cash Rewards. |
| 17. Returned purchases, disputed or unauthorized/fraudulent transactions, finance charges, card account fees and charged back transactions are not eligible for Cash Rewards. |
| 18. Cash Rewards shall be computed on a per principal Cardholder basis. Cash Rewards points of the principal, its supplementary and other eligible add-on cards shall be consolidated into a single total for the Principal Cardholder. |
| 19. Accumulated Cash Rewards points will be indicated on each Cardholder’s statement as "Platinum Cash Rewards" while the Card account remains open and current. |
| 20. To redeem their earned Cash Rewards, Cardholders must call the Contact Centre at 830-1111. Redeemed Cash Rewards will be credited to the Cardholder’s card account as cash credits. |
| 21. Only Cash Rewards that are reflected in the Cardholder’s latest billing statement may be redeemed by the Cardholder. |
| 22. The minimum amount for Cash Rewards redemption is P500. |
| 23. Cash Rewards may not be redeemed if the account is past due at the time of redemption. |
| 24. Cash Rewards points will expire every 24th month from the approval/renewal month. Upon the lapse of each 24th month, the Cardholder’s Cash Rewards total will be reset to zero. |
| 25. Existing non-Platinum Cardholders who avail of the Platinum Cash Rewards card as an add-on card will qualify for two distinct rewards programs, one for each card type. |
| 26. For existing non-Platinum Cardholders who convert their cards to a Platinum Cash Rewards card, outstanding Bonus Points can be transferred upon request and subject to the applicable conversion rate of Bonus Points to cash credits. |
| 27. Upon cancellation of the Card, Cash Rewards may be credited only if the Cardholder has accumulated the P500 minimum amount for Cash Rewards redemption; any remaining unredeemed Cash Rewards shall be forfeited. |
| 28. The Bank may, in its discretion, amend or modify these Platinum Cash Rewards Terms and Conditions at any time without prior notice. The Bank will inform the Cardholder of the Promoted Categories from time to time by indicating the same on the pertinent Card statement. |
| 29. The Cardholder, by signing on the application form for the Platinum Cash Rewards card, expressly agrees that the Bank's determination of the eligibility and correctness of Cash Rewards given shall be final and binding. |