Raising the bar on people management
The Great Manager Programme was rolled out across the Bank in 2007 to improve the way people managers engage their teams for high performance.

5,500 people managers have attended the programme so far. Whether it is listening to a podcast, attending a workshop or visiting the website, the Great Manager Programme is about encouraging great conversations with team members about their development, performance and strengths. This programme applies to each and every people manager, regardless of whether someone has been managing people for years or whether he or she is in their first managerial position. Raza Ali Sadiq, Operational Risk Manager in Standard Chartered Pakistan, has participated in the programme, commenting: "I have been practising to listen to my team more intently over the last five months than I used to do before. I have, as a result, become much more effective in generating the type of results I desire and building my credibility further."

