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Data

Metrics Measure 2005 2006 2007 2008 2009
Number of employees Global 43,899 58,821 69,612 73,863 73,777
Consumer Banking 19,271 25,610 34,798 34,978 33,477
  Consumer Banking 19,271 25,610 34,798 34,978 33,477
  Wholesale Banking 7,944 8,832 9,490 12,337 14,468
  SC First Bank, Korea 5,775 6,023 6,170 6,210 6,323
Employee distribution
by region (1)
South-East Asia and other South Asia 24% 20% 20% 24% 21%
North-East Asia 30% 30% 30% 30% 30%
  India 23% 26% 28% 24% 27%
  Africa 12% 8% 8% 8% 8%
  Middle East and Pakistan 6% 12% 11% 10% 9%
  UK/Europe/Americas 4% 3% 3% 5% 4%
Nationality representation
by geographic
region
South-East Asia and other South Asia 21% 22% 18% 19% 22%
North-East Asia 27% 26% 28% 28% 28%
  India 31% 27% 30% 27% 25%
  Africa 11% 10% 8% 8% 9%
  Middle East and Pakistan 5% 11% 8% 7% 7%
  UK/Europe/Americas 4% 4% 4% 5% 5%
Recruitment Employee growth rate – growth in headcount, adjusted for joiners and leavers 11% 15% 20% 5% -2%
  High potential growth rate – growth in high potential headcount, adjusted for joiners and leavers 9% 7% 3% 8% 8%
  Number of international graduates 190 260 332 329 223
  Number of nationalities represented 22 25 34 32 30
Diversity and Inclusion % female representation globally 48% 47% 46% 46% 45%
% female – senior management 15% 16% 15% 17% 20%
  Number of nationalities represented globally 89 105 116 128 125
  Number of nationalities represented at senior management 45 56 61 68 69
  International mobility Number of international moves 272 335 403 489 295
  Number of employees on international assignment 599 735 776 882 771
Employee engagement % participation 96% 97% 95% 95% 96%
  Engagement score (/5) 3.96 3.99 4.02 3.99 4.03
Attrition High performers and high potential employees 4% 3% 3% 4% 3%
Performance management % employees appraised? 98% 98% 100% 100% 100%
  % reviewed against agreed objectives (2)? 90% 90% 90% 89% 91%
Years of service 0-5 years 65% 71% 71% 70% 68%
  5-15 years 23% 18% 17% 17% 19%
  >15 years 12% 11% 13% 13% 13%
Shares Number of employees receiving discretionary share awards ? 3,100 3,077 3,167 5,337 3,337
  % participation in Share save scheme (3)? 44% 47% 42% 37% 37%
Learning and development Total learners (4) 124,979 418,174 534,377 657,164 721,840
Learning days 126,168 361,523 387,905 325,948 341,793
  % employees receiving training 80% 73% 85% 91% 91%
  Average training days per employee 2.4 days 3.4 days 4 days 3.5 days 3.6 Days
  % of high potential employees receiving training 92% 94% 95% 97% 97%

Report tools

Annual Report and Accounts 2009