Access to Financial Services

• Microfinance
• Pioneering Transactions
• Islamic Banking
• Financial literacy
• Our performance

Financial literacy

Our role in educating our customers is particularly important in communities where people have limited knowledge and understanding of basic banking services.

As part of our approach to responsible selling, we have a range of processes, policies and standards to make sure we treat all our customers fairly. We also work with various partners to develop technical and financial training programmes for MFI borrowers.

• Read more about Financial Literacy (PDF, 2.3MB)