We engage with external stakeholders including non-governmental organisations (NGOs), investors and governments to communicate our position and understand different perspectives.
This helps us to clarify priorities and develop policies. Working with others also helps us to identify opportunities for sustainable development and to maximise our contribution through partnerships. Through stakeholder engagement, we also gain insights on how external stakeholders perceive the Bank’s performance on sustainability issues.
In 2008, we carried out specific stakeholder engagement through a series of workshops in the UK, China and India, and telephone interviews with opinion leaders in the UAE, Kenya, Hong Kong and South Korea. A consensus across the different groups was an appreciation of the Bank’s comprehensive approach to sustainability, rather than a sole focus on environment and climate change.
We have used their feedback in the development of this Review, especially:
| Stakeholder feedback | How we have responded |
|---|---|
| Include dilemmas associated with building a sustainable business | We have used case studies to illustrate a number of challenges we face |
| Highlight sustainability issues within the context of your unique geographical footprint | We have used country insights across the review as well as in the case studies |
| Include more data and quantifiable goals | We have included data tables at the end of each section |
In addition, in 2008, Standard Chartered was once again included in the FTSE4Good Index. The Bank was also included in the Goldman Sachs’ GS Sustain framework as one of the top seven companies best positioned to sustain competitive advantage, with high environmental, social and governance performance.
We continue to actively engage external stakeholders and below are some examples of the engagement we carried out on various sustainability priorities:
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