Our Approach

• Our priorities
• Governance
• Engagement

Our priorities

At Standard Chartered, we believe that our future success and building a sustainable business go hand in hand. This means taking responsible decisions that benefit our business, the economy, society and the environment - and that build the trust of all our stakeholders.

Our strategy to build a sustainable business allows us to look at the long-term implications of these decisions, focusing on seven key areas where we can make the greatest contribution

These key areas are:

• Sustainable lending - when we lend money, we will always address the environmental, social and governance risks involved.
• Tackling financial crime - we have systems in place to assist us in detecting activities such as fraud and money laundering, exceeding rather than simply meeting legal requirements.
• Access to financial services - we're constantly developing new ways to make finance more accessible, helping people deprived of formal banking services to improve their standard of living and economic independence.
• Responsible selling & marketing - we take care to treat all customers fairly and provide the highest levels of service and transparency.
• Protecting the environment - we aim to minimise our environmental impact and help others, such as our customers, to do the same. We also support the development of new technologies designed to tackle threats such as climate change.
• Great place to work - we put a lot of effort into making our people feel valued, included and engaged. Representing over 100 nationalities, diversity is our strength and we're determined to attract, develop and retain the best talent.
• Community investment - we make sure we involve our employees to utilise their expertise, networks and resources to help communities develop and economies grow.

• Read more about our sustainable business strategy (PDF, 558KB)