Standard Chartered launches Mobile Phone Banking in Uganda
Kampala, 25th November 2008 – Standard Chartered announced today that it has launched mobile-phone banking (‘m-banking’) in Uganda.
Standard Chartered Bank is the first bank in Uganda to introduce ‘m-banking’ to the market. This new product will provide Standard Chartered Bank’s customers in Uganda with access to banking 24 hours a day, 7 days a week – anywhere in the world, at any time- all through their mobile phone.
Speaking at the launch, Raheel Ahmed, Regional Head of Consumer Banking, Africa said: “The launch of mobile phone banking in Uganda is a very exciting initiative. This new product will enable us to significantly enhance our service to our customers in Uganda.
We differentiate our Brand in Africa through our ability to leverage on our international expertise and product capabilities to introduce new, innovative services into our African markets. The launch of our mobile phone banking product in Uganda is yet another example of this competitive advantage, and further evidence that we are continuing to invest heavily in our African franchises.”
Standard Chartered’s m-banking proposition in Uganda will provide its customers with a number of services on a unique platform called USSD (Unstructured Supplementary Service Data). Uganda is the first country in the Standard Chartered Bank Group to use this specific platform, and only the fifth bank to do so globally. USSD is highly user-friendly, and provides an extremely convenient system for customers to access their banking requirements in real time.
Standard Chartered Bank customers will be able to:
- Check their bank balance
- View a mini bank statement for their last 3 transactions
- Change their PIN, anytime and anywhere
- Request Bank Statements
- Transfer of Funds in-between personal accounts and nominated accounts
- Pay utility bills – Pay your Umeme / National Water and & Sewerage Corporation
- Request a cheque book
Customers with ‘international roaming’ enabled on their mobile phones will be able to complete all the above transactions from wherever they are, anywhere in the world.
The launch of m-banking in Uganda is the latest in a list of ‘alternative banking channels’ introduced by Standard Chartered Bank in Africa in 2008. ‘Alternative banking channels’ are innovative products and services such as ATMs, Internet Banking and e-statements, which provide customers with greater flexibility in their banking requirements, enabling them to sort their finances at their own convenience, in their own time, in the knowledge their finances are completely secure.
For more information, please contact:
Herbert ZakeHead of Corporate Affairs, Standard Chartered Bank Uganda Limited
Tel: 041 258211-7/ Extension 4283 Mobile: 071 2 760290
Direct telephone lines: +256 414 348775 or +256 312 294283
Email: Herbert.Zake@ug.standardchartered.com