Contact Us

Thank you for visiting the Standard Chartered website. Please use any of the following options for
enquiries on your account or transaction information and Branch / Shared ATM network.

  1. 1. Call our customer service hotline for immediate assistance
    Direct Banking: 0800 1 247 247 (toll free landline)
    5247 (toll free all mobile networks)
    +260 966 999 990 (24-hour hotline)
    +260 977 999 990 (24-hour hotline)
  2. 2. Call the specific branch
    ATMs & Branches
  3. 3. Email us directly on
    customer.first@sc.com

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