About us
Principal Office Address:
- 2nd Floor Mutual Centre
- PO Box 373, Harare
- Zimbabwe
- Tel: +263 4 752852-8, 253801-8
- Fax: +263 4 752609
Chief Executive Officer: Washington Matsaira
- Local time: GMT +2 hours
- Language: English, Shona and Ndebele
- Population: 12 million
- Currency name: Zimbabwean Dollars (ZWD)
- Number of branches/offices: 24
- Branch opening hours:
- 8:00am-3:00pm Mon-Fri
- 8:00am-11:30am Sat
- Number of staff: 860
- Office opening hours: 8:00am-5:00am Mon-Fri
- Number of staff: 860
- Established: 1892
Checklist of Services
- Personal Banking
- Wholesale Banking
Review of Operations
- After more than 112 years of service in Zimbabwe, we continue to be committed to the country and positively contribute to the Zimbabwe financial sector.
- The Bank offers a wide range of personal banking products and services including transactional account services, Bancassurance, personal loans and Wealth Management products.
- We were first in the country to introduce customer conveniences such as ATMs, phone banking, electronic banking services and internet banking (for our corporate clients). These have contributed to making the banking practices in Zimbabwe comparable to the best in the world.
- We have always been at the forefront of creative product offerings. Products offered include foreign exchange, fixed income sales and distribution. Our trading desks, foreign exchange and fixed income, are preeminent market makers and provide depth and liquidity to local markets.
Points of Interest
- We were the first financial institution to be established in Zimbabwe.
- We won the Euromoney, Best Foreign Bank in Zimbabwe 2000, were named Bank of the Year by The Banker magazine for 2003 and 2004, won the Banker Award for Bank of the Year in 2005 and voted into the top 100 banks in Africa by a London based African business publication.
- Best Social Responsibility Programme in Zimbabwe - Zimbabwe National Chamber of Commerce.
- We are Zimbabwe's largest international bank, with a customer base of 63,000 in Personal Banking, and over 200 top corporate relationships.
- Customers can access traditional, as well as structured, products in the areas of lending, trade finance, cash management and treasury. Customers also have access to cross border payments, treasury services, trade finance and custodial services - all supported by electronic funds transfer, reporting and cash management systems.
- A large balance sheet gives us a natural position as a major player in wholesale money markets. The Bank is an Authorised Foreign Exchange Dealer, and also holds a Primary Dealership in Money Markets.
- Our HIV and AIDS programme has been recognised as one of the best in the private sector in Zimbabwe. Many companies are approaching us for assistance in putting together an HIV policy and workplace programme.